If your personal information is not needed for one of the identified purposes, we will not use or disclose it without obtaining additional consent from you. In some cases, such as when you provide us with personal information over the telephone, your consent to the use and/or disclosure of your information will be obtained verbally. In other cases, your consent may be obtained in writing or electronically.
We are obliged to keep your personal information confidential except when authorized by you, when required by law, when permitted by law, or by request of Police, Bylaw, or other law enforcement agency for lawful use.
APARC is committed to maintaining the accuracy, confidentiality, and security of your personal information. As part of this commitment, the following Ten Privacy Principles govern our actions as they relate to the use of patron information. The principles are based upon the values set by the Canadian Standards Association's Model Code for the Protection of Personal Information and Canada's Personal Information Protection and Electronic Documents Act.
Principle 1 - Accountability
APARC is responsible for maintaining and protecting the personal information under its control. APARC has designed training and policies to hold all employees responsible for the security if customer information.
Principle 2 - Identifying Purposes
The purposes for which personal information is collected will be identified before or at the time the information is collected.
Principle 3 - Consent
Knowledge and consent are required for the collection, use or disclosure of personal information except where required or permitted by law.
Principle 4 - Limiting Collection
The personal information collected must be limited to those details necessary for the purposes identified by APARC.
Principle 5 - Limiting Use, Disclosure and Retention
Personal information may only be used or disclosed for the purpose for which it was collected unless you have otherwise consented, or when it is required or permitted by law, or when requested by a Police or Bylaw Enforcement agency for lawful purposes. Personal information may only be retained for the period of time required to fulfill the purpose for which it was collected or as required by law.
Principle 6 - Accuracy
Personal information must be maintained in as accurate, complete and up-to-date form as is necessary to fulfill the purposes for which it is to be used.
Principle 7 - Safeguarding Client Information
Personal information must be protected by security safeguards that are appropriate to the sensitivity level of the information.
Principle 8 - Openness
APARC will make information available to our members concerning the policies and practices that apply to the management of their personal information.
Principle 9 - Member Access
Upon request, a patron of APARC shall be informed of the existence, use and disclosure of their personal information, and shall be given access to it. Members may verify the accuracy and completeness of their personal information, and may request that it be amended, if appropriate.
Principle 10 - Challenging Compliance
APARC patrons may direct any questions or enquiries with respect to the privacy principles outlined above or about our practices by contacting:
1002 South Railway Street
Medicine Hat, AB, T1A 2W2